All orders are shipped within one business day.
In the United States, all orders are sent via USPS Ground Advantage (formerly called First Class) or USPS Priority Mail. You will be emailed a tracking number upon shipment, and can expect delivery in 1-3 business days. Orders over $50 ship free, except for orders consisting solely of a single sweatshirt.
Outside the United States, all shirt orders are sent via First-Class Package International Service. You will be emailed a tracking number upon shipment, and can expect delivery in 6-15 business days (varies greatly by country). Orders over $50 receive discounted shipping. Customers outside of the US are responsible for whatever customs fees are charged by the delivery country.
If you are not satisfied with your purchase for any reason, drop us an email at firstname.lastname@example.org, and give us a head's up: tell us what went wrong, and whether you'd like a replacement, or a refund. Then pack up your item and invoice (if you no longer have the invoice, a note with your name and order number will suffice) and mail it to:
Heel & Toe Apparel
PO Box 3141
Salem, OR 97302